- I Can't Download Software Because My Mac Says Its Already Installed Version
- I Can't Download Software Because My Mac Says Its Already Installed To My
Which software are you trying to install on the computer? Are you able to install other software/programs on the computer? Method 1: Run the fixit provided in the following link and check if you're able to uninstall the program installed on the computer and then reinstall the program.
The safest place to get apps for your Mac is the App Store. Apple reviews each app in the App Store before it's accepted and signs it to ensure that it hasn't been tampered with or altered. If there's ever a problem with an app, Apple can quickly remove it from the store.
If you download and install apps from the internet or directly from a developer, macOS continues to protect your Mac. When you install Mac apps, plug-ins, and installer packages from outside the App Store, macOS checks the Developer ID signature to verify that the software is from an identified developer and that it has not been altered. By default, macOS Catalina and later also requires software to be notarized, so you can be confident that the software you run on your Mac doesn't contain known malware. Before opening downloaded software for the first time, macOS requests your approval to make sure you aren't misled into running software you didn't expect.
- Open a new Finder Window Navigate to the Download or Application you just installed to your Mac Instead of Double-Clicking on the Icon to open, Right Click on it and choose 'Open' A Pop-Up Window will appear telling you that the Software is from an Unidentified Developer, but it will give you the option to Open it anyway.
- In your case, I would read the other answer to this question and, of course, if you've not already done so, restart the computer, and then, unfortunately, call Apple's Developer Technical Support Program Support. But they are likely to send you to Apple's regular consumer support, since, you know, this is a problem with the Mac App Store.
Running software that hasn't been signed and notarized may expose your computer and personal information to malware that can harm your Mac or compromise your privacy.
View the app security settings on your Mac
By default, the security and privacy preferences of your Mac are set to allow apps from the App Store and identified developers. For additional security, you can chose to allow only apps from the App Store.
In System Preferences, click Security & Privacy, then click General. Click the lock and enter your password to make changes. Select App Store under the header 'Allow apps downloaded from.'
Open a developer-signed or notarized app
If your Mac is set to allow apps from the App Store and identified developers, the first time that you launch a new app, your Mac asks if you're sure you want to open it.
An app that has been notarized by Apple indicates that Apple checked it for malicious software and none was detected:
Prior to macOS Catalina, opening an app that hasn't been notarized shows a yellow warning icon and asks if you're sure you want to open it:
If you see a warning message and can't install an app
If you have set your Mac to allow apps only from the App Store and you try to install an app from elsewhere, your Mac will say that the app can't be opened because it was not downloaded from the App Store.*
If your Mac is set to allow apps from the App Store and identified developers, and you try to install an app that isn't signed by an identified developer and—in macOS Catalina and later—notarized by Apple, you also see a warning that the app cannot be opened.
If you see this warning, it means that the app was not notarized, and Apple could not scan the app for known malicious software.
You may want to look for an updated version of the app in the App Store or look for an alternative app.
If macOS detects a malicious app
If macOS detects that an app has malicious content, it will notify you when you try to open it and ask you to move it to the Trash.
How to open an app that hasn't been notarized or is from an unidentified developer
Running software that hasn't been signed and notarized may expose your computer and personal information to malware that can harm your Mac or compromise your privacy. If you're certain that an app you want to install is from a trustworthy source and hasn't been tampered with, you can temporarily override your Mac security settings to open it.
In macOS Catalina and macOS Mojave, when an app fails to install because it hasn't been notarized or is from an unidentified developer, it will appear in System Preferences > Security & Privacy, under the General tab. Click Open Anyway to confirm your intent to open or install the app.
The warning prompt reappears, and you can click Open.*
The app is now saved as an exception to your security settings, and you can open it in the future by double-clicking it, just as you can any authorized app.
I Can't Download Software Because My Mac Says Its Already Installed Version
Privacy protections
macOS has been designed to keep users and their data safe while respecting their privacy.
Gatekeeper performs online checks to verify if an app contains known malware and whether the developer's signing certificate is revoked. We have never combined data from these checks with information about Apple users or their devices. We do not use data from these checks to learn what individual users are launching or running on their devices.
Notarization checks if the app contains known malware using an encrypted connection that is resilient to server failures.
These security checks have never included the user's Apple ID or the identity of their device. To further protect privacy, we have stopped logging IP addresses associated with Developer ID certificate checks, and we will ensure that any collected IP addresses are removed from logs.
In addition, over the the next year we will introduce several changes to our security checks:
- A new encrypted protocol for Developer ID certificate revocation checks
- Strong protections against server failure
- A new preference for users to opt out of these security protections
*If you're prompted to open Finder: control-click the app in Finder, choose Open from the menu, and then click Open in the dialog that appears. Enter your admin name and password to open the app.
If you downloaded a version of iTunes from Apple's website, use the steps in this article.
If you have Windows 10, you can also get iTunes from the Microsoft Store. If you have trouble installing iTunes from Apple's website, download iTunes from the Microsoft Store. If you can't download or update iTunes from the Microsoft Store, contact Microsoft for help.
If you can't install iTunes on your Windows PC from Apple's website, or if you see 'error 2' or 'Apple Application Support was not found' after you install the software, follow the steps below in order.
Make sure that you're logged in to your computer as an administrator
If you're not sure if you have an administrator account, learn how to log on as an administrator.
You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for more help.
Install the latest Microsoft Windows updates
To download the latest updates, visit the Microsoft Windows Update website. Mac dvd convert to 3gp software, free download.
iTunes for Windows requires Windows 7 or later, with the latest Service Pack installed. If you can't install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for more help.
Download the latest supported version of iTunes for your PC
Download iTunes from Apple's website, then click Download to download the iTunes installer. When prompted, click Save (instead of Run).
If you have Windows 10, you can get the latest version of iTunes from the Microsoft Store. If you get iTunes from the Microsoft Store, you shouldn't need to follow the rest of the steps in this article. If you downloaded iTunes from Apple's website, continue below.
Repair iTunes
Right-click the installer that you downloaded in step 3—it will be labeled iTunesSetup or iTunes6464Setup—and choose 'Run as administrator.'
If you've previously installed iTunes, the installer will prompt you to repair the software.
After the repair is complete, restart your computer and try launching iTunes.
Remove components left from a previous installation
By default, the security and privacy preferences of your Mac are set to allow apps from the App Store and identified developers. For additional security, you can chose to allow only apps from the App Store.
In System Preferences, click Security & Privacy, then click General. Click the lock and enter your password to make changes. Select App Store under the header 'Allow apps downloaded from.'
Open a developer-signed or notarized app
If your Mac is set to allow apps from the App Store and identified developers, the first time that you launch a new app, your Mac asks if you're sure you want to open it.
An app that has been notarized by Apple indicates that Apple checked it for malicious software and none was detected:
Prior to macOS Catalina, opening an app that hasn't been notarized shows a yellow warning icon and asks if you're sure you want to open it:
If you see a warning message and can't install an app
If you have set your Mac to allow apps only from the App Store and you try to install an app from elsewhere, your Mac will say that the app can't be opened because it was not downloaded from the App Store.*
If your Mac is set to allow apps from the App Store and identified developers, and you try to install an app that isn't signed by an identified developer and—in macOS Catalina and later—notarized by Apple, you also see a warning that the app cannot be opened.
If you see this warning, it means that the app was not notarized, and Apple could not scan the app for known malicious software.
You may want to look for an updated version of the app in the App Store or look for an alternative app.
If macOS detects a malicious app
If macOS detects that an app has malicious content, it will notify you when you try to open it and ask you to move it to the Trash.
How to open an app that hasn't been notarized or is from an unidentified developer
Running software that hasn't been signed and notarized may expose your computer and personal information to malware that can harm your Mac or compromise your privacy. If you're certain that an app you want to install is from a trustworthy source and hasn't been tampered with, you can temporarily override your Mac security settings to open it.
In macOS Catalina and macOS Mojave, when an app fails to install because it hasn't been notarized or is from an unidentified developer, it will appear in System Preferences > Security & Privacy, under the General tab. Click Open Anyway to confirm your intent to open or install the app.
The warning prompt reappears, and you can click Open.*
The app is now saved as an exception to your security settings, and you can open it in the future by double-clicking it, just as you can any authorized app.
I Can't Download Software Because My Mac Says Its Already Installed Version
Privacy protections
macOS has been designed to keep users and their data safe while respecting their privacy.
Gatekeeper performs online checks to verify if an app contains known malware and whether the developer's signing certificate is revoked. We have never combined data from these checks with information about Apple users or their devices. We do not use data from these checks to learn what individual users are launching or running on their devices.
Notarization checks if the app contains known malware using an encrypted connection that is resilient to server failures.
These security checks have never included the user's Apple ID or the identity of their device. To further protect privacy, we have stopped logging IP addresses associated with Developer ID certificate checks, and we will ensure that any collected IP addresses are removed from logs.
In addition, over the the next year we will introduce several changes to our security checks:
- A new encrypted protocol for Developer ID certificate revocation checks
- Strong protections against server failure
- A new preference for users to opt out of these security protections
*If you're prompted to open Finder: control-click the app in Finder, choose Open from the menu, and then click Open in the dialog that appears. Enter your admin name and password to open the app.
If you downloaded a version of iTunes from Apple's website, use the steps in this article.
If you have Windows 10, you can also get iTunes from the Microsoft Store. If you have trouble installing iTunes from Apple's website, download iTunes from the Microsoft Store. If you can't download or update iTunes from the Microsoft Store, contact Microsoft for help.
If you can't install iTunes on your Windows PC from Apple's website, or if you see 'error 2' or 'Apple Application Support was not found' after you install the software, follow the steps below in order.
Make sure that you're logged in to your computer as an administrator
If you're not sure if you have an administrator account, learn how to log on as an administrator.
You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for more help.
Install the latest Microsoft Windows updates
To download the latest updates, visit the Microsoft Windows Update website. Mac dvd convert to 3gp software, free download.
iTunes for Windows requires Windows 7 or later, with the latest Service Pack installed. If you can't install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for more help.
Download the latest supported version of iTunes for your PC
Download iTunes from Apple's website, then click Download to download the iTunes installer. When prompted, click Save (instead of Run).
If you have Windows 10, you can get the latest version of iTunes from the Microsoft Store. If you get iTunes from the Microsoft Store, you shouldn't need to follow the rest of the steps in this article. If you downloaded iTunes from Apple's website, continue below.
Repair iTunes
Right-click the installer that you downloaded in step 3—it will be labeled iTunesSetup or iTunes6464Setup—and choose 'Run as administrator.'
If you've previously installed iTunes, the installer will prompt you to repair the software.
After the repair is complete, restart your computer and try launching iTunes.
Remove components left from a previous installation
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
Learn how to remove and reinstall iTunes and other software components for Windows Vista or later.
Songs that you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won't delete your music.
Disable conflicting software
Some background processes can cause issues that prevent applications like iTunes from installing.
If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
Restart your computer
Get more help
I Can't Download Software Because My Mac Says Its Already Installed To My
If the steps in these articles don't help you fix the issue, you might be able to find a solution through a search of the Microsoft support website.
